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Customer training and Guidance

This initiative originated from being aware that a satisfied Customer is a Customer having made the best choices, i.e. the ones that are the most suitable for his/her/its economical-financial requirements and his/her asset profile. The Group is committed to train and inform its Customers about basic topics of financial or other interest. In 2007 only, provided 51 various level day training courses about on-line trading. In the first 6 months of 2008 the training course range was strongly extended both as regards the number of day training courses and the kind of courses: 51 day training courses were scheduled. The courses purport to best raise Customer's awareness when choosing his/her/its investments.